FAQ – My Apple Store PK

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Frequently asked questions (FAQ's) - My Apple Store

Do you have physical Store?

Yes, we have physical office cum store in DHA B Block Phase 1, Lahore. Customers are welcome to visit for in-store purchases, product inquiries, and consultation on Apple products available in Pakistan.

Do you repack refurbished / used items as new?

This is our main goal and aim to provide sealed packed only new items to customers in Pakistan which is rare. All our items are genuine box packed original from USA except specicifially mentioned.

How your products are genuine?

We are only Apple store in Pakistan who provides original purhcase proof / receipt of all our purchases from USA Apple Store etc. Our whole supply chain is documented and clean proof of originality.

Every product comes with 12 months warranty by Apple?

Yes, as all our genuinely sourced from Apple. It has all the warranty benefits as u get from apple originally.

What if the item is repackaged / used / refubed?

Full 100% Money back Gurantee! But you open in fron of us and show the evidence. We wil refund you right away?

Can we open and then make the payment?

100% upfront payment is required to open the seal. Seal open is non refundable unless fully deal or as mentioned adobe, used etc. We provide genuine Apple products in Pakistan with original Company receipts, ensuring verified authenticity and a trusted purchase experience for all customers.

Your product is active / non active?

All our products are non active - purchase date invalidated. They will be validated / active once you start using it. So you get worry free 12 months full apple warranty.